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Single Parents Club Because it's a Single Parents World
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| MAIN INDEX |
| Main Menu |
| Have you got a menu? You should have a blue main Menu on the left of your screen. This is split into 20 different main links. Other sub-menus will compliment these main link pages. If not click here and set your screen! This will reset your computer screen with the Menu visible. ALWAYS HAVE THE MENU VISIBLE TO NAVIGATE AROUND THE CLUB EASILY Back to top |
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| Toolbar |
| How do I get the Toolbar? If you want the OPF Toolbar for the chatroom or for other reasons click here Lots of other benefits go with this great Toolbar including Google Search. Full details about all the benefits of the Toolbar are on the Information page. Just some of the features included: Google Search, Free SMS texts, BBC News feed, Popup Blockers, History and Cache auto cleaning, Local Area Weather, Site Map, Gadgets, Email Notifier, Memory Game, Calorie calculator, Translation service, YouTube Top Feeds, Useful Components like MSN, Word, Calculator, Note Pad, Paint, Excel, and many other features. (Read Terms of Use section 10.2 Privacy Statement ) You may need to turn off your popup blocker to open the install page install now Back to top |
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| Club Registration Issues |
| Validate your membership You will be sent an email when you join the Single Parents Club and register? You must click the link in that email to validate your membership. Until then a blank page will show. Back to top |
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| Validate email did not arrive in my inbox Check you have typed your email address correctly on the register page. You must also check to see if you are using your ISP Broadband Email Address for membership to that email address. Check also your email server settings. 24 hour contact help is available from the Support Page. Back to top |
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| What is the minimum age to join the club? You have to be 17 years old or older to join the Single Parents Club and register? By joining and filling out the registration form you are agreeing that you are 17 or older. Back to top |
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| I dont want my membership profile details to be included with the dating section? Dont worry - they wont be. We kept the membership to the club and the dating section seperate on purpose. We made the two seperate profiles because not all single parents wish to start dating again. The choice is yours this way. Back to top |
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| Can my username and password be the same for the club and the dating? Yes - it can and we hope you do keep them the same so you will not forget your username and password. It would make it much easier for you to remember if you kept them both the same. Back to top |
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| Why can't I log in? Have you registered? Seriously, you must register in order to log in. Have you been banned from the board? (A message will be displayed if you have.) If so, you should contact the webmaster or board administrator to find out why. If you have registered and are not banned and you still cannot log in then check and double-check your username and password. Usually this is the problem; if not, contact a board administrator -- they may have incorrect configuration settings for the board. Back to top |
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| I cannot login so I cannot ask for help? If you are having problems with your login you can always contact Admin via the Support Page. But first please make sure you have enabled your cookies on your computer to accept ALL. Just click here and set your browser to accept ALL cookies! Back to top |
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| Why do I get logged off automatically? If you do not check the Log me in automatically box when you log in, the board will only keep you logged in for a preset time. This prevents misuse of your account by anyone else. To stay logged in, check the box during login. This is not recommended if you access the board from a shared computer, e.g. library, internet cafe, university cluster, etc. Back to top |
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| How do I prevent my username from appearing in the online user listings? In your profile you will find an option Hide your online status; if you switch this on you'll only appear to board administrators or to yourself. You will be hidden on the board and no other members will know you are on the board. Back to top |
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| I've lost my password! Don't panic! While your password cannot be retrieved it can be reset. To do this go to the login page and click I've forgotten my password. Follow the instructions and you should be back online in no time. Back to top |
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| I registered but cannot login! First check that you are entering the correct username and password. If they are okay then check the email address you supplied when you registered. You may have changed your email address. You are sent an email when you first join - you must validate (click the link in the email) your membership. Find this email and then follow the instructions; if you did not receive the email then check that your email address is valid. One reason activation is used is to reduce the possibility of rogue users abusing the club anonymously. If you are sure the email address you used is valid then try contacting the Admin Department or a Secretary of the club. (see the Support Page) Back to top |
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| I registered in the past but cannot login anymore! The most likely reasons for this are: you entered an incorrect username or password (check the email you were sent when you first registered) or the administrator has deleted your account for some reason. If it is the latter case then perhaps you did not post anything? It is usual for boards to periodically remove users who have not posted anything so as to reduce the size of the database. Try registering again and get involved in discussions. Back to top |
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| What if I change my email address? If you change YOUR email address then you must change it in your membership profile also. If you dont you may find your membership could get deleted if and when your email bounces more than 3 times. If your membership account does get deleted you would have to re-register again and you may not be able to have the same username/membership name as you did before. Back to top |
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| What is a virgin post? It is the very first post as soon as you have joined the club. If you dont post a virgin post you may find your membership could get deleted. If your membership account does get deleted you would have to re-register again and you may not be able to have the same username/membership name as you did before. It is important that you make your first post as soon as you join up. Your first post is best in the geographical area of your location. Just say a little about yourself. Back to top |
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| What are the basic Rules to the Club? Basic Rules are on the Welcome Page. You will see very simple rules - Easy to follow - Easy to understand - Easy to comply with. If you want more understanding about the Rules then look at the Topics under the Welcome Forum. Everything is explained there! Back to top |
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| I cannot register to join the club? Basic Rules are on the Welcome Page. One of the main rules is - No Free Email Address Example: @hotmail.co.uk - @yahoo.com - @live.ru - @online.cn. If you are genuine then you will not mind using your ISP email address to join this club. This is the email address given to you by your broadband service provider. It is most likely that you are trying to join using an email address like anything@hotmail.com Back to top |
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| Mail Server not allowed? You must use your ISP Broadband Email Address given to you by your Broadband Service Provider - Broadband Email Address - Examples of Home Broadband Suppliers are: O2 Broadband - Talk Talk Broadband - BT Total Broadband - Virgin Media - AOL Broadband - Be - Tiscali - Orange - Sky . This is the email address given to you by your broadband service provider. Back to top |
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| OPF Radio |
| Broadcasts They broadcast to the Single Parents Club, other Websites, Mobile Phones on 3G or GPRS or EDGE Networks, Secondary Schools, Universities and Highstreet Shops via the Streaming Internet, and have their own website OPF Radio. All the DJs are voluntary, and the DJ team is a mixture of single parents and pupils, broadcasting either from a Radio Studio, a School or from their own homes. More information about home broadcasting and home setups, can be seen by visiting the "downloads" page on this site. Back to top |
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| How can I chat live On Air To phone the studio, ring the Studio number 08712-88-49-88 more details here. You can also text the Studio. All the call charges are on the phone page. Back to top |
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| Is DJ training available? Yes, either via the Internet from home or in a classroom enviroment. The Radio Broadcasting Course is a complete 16 week training workshop which combines hands-on training and live broadcasting from our fully equipped studios. You will spend some time in the studios on the air! Everything you do is assessed in our training program for critique and coaching by working professional staff members. In addition to Vocal Coaching (where we teach voice and speech technique), some of the weekly lectures include radio programming, jingle production, news, weather, voice-overs, sports reports, copywriting, music programming, station management, and internet broadcasting. As you finish the course, you are given a certificate on completion and 2 x 1 hour shows broadcasting live on the internet. Back to top |
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| I need a Jingle making? No problem. Just go to the OPF Radio DJ Forum for the Jingle and type the words you want in YOUR "Jingle". PLEASE ALLOW AT LEAST 48 HOURS. Back to top |
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| Can anyone have a go at DJing Yes they can. Just go to the radio menu links page (click Join Our Team) Or just click this link OPF Radio Info and read the info page, for DJs. Back to top |
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| We are a School can you help us? Yes. Just go to the OPF Radio website OPF Radio and select "SCHOOLS". All our trainers are NVQ qualified. Back to top |
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| Where is the HELP page for the Radio? In the main menu click MUSIC PARTY then at the bottom of that page click MORE INFO, to help you get there quicker you can click this link now OPF Radio help page. What ever the problem it will be answered here, even if you do not want to install the Winamp player and prefer to use the Windows Media Player. More information about pls files and wmp files and players, can be seen by visiting the "downloads" page on this site. We strongly recommend you read the radio help page first. Back to top |
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| How can a business sponsor the radio project? In the main menu click OPF Radio then at the bottom of that page click SPONSORSHIP, to help you get there quicker you can click this link now sponsorship. Send via email your banner (468 x 60 size) and it will be placed on the "sponsors" page for you. Your banner is then linked to your website (please state the URL you want linking to the banner), and then when your Banner is clicked, it will open Your Site in a new browser window. Your Banner will be displayed for everyone to see. Please contact one of the Secretaries via the Support Page if you need further help. Back to top |
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| My Windows Media Player will not work? You need Windows Media 7 or greater installed on your computer. More about this is explained in full on the Radio Help page click here. Most people have Windows Media Player 9 or 10 on their computer. You can download WMP9 from the Radio Help page or from the link on the Windows Media Player Request Box. Back to top |
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| How do I put the TUNE-IN button on my own website? You can copy the button to your FTP server or copy the full script and paste it into your web page. More about this is explained in full on the Radio Relay page click here. If you would like to place a 468x60 banner on your site then just ask the OPF Radio Moderator and he will send it to you. Lots of different website owners now have the radio link on their sites to the Open Project Franchise Radio. Back to top |
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| Does the Request Box default to your Email Address? No, this is covered in the Clubs "terms of use". It is for identity security to protect YOU and also the DJ's private email address. This is also an anti-spam precaution - The Request Box mail server does not use your email address to send the request to the Studio. But you can only request records using the 'Request Box'. You must understand the companies reasons for doing this because of the Internet and how it is today. Back to top |
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| Is there any other way to contact all the DJs? YES, you can use your mobile phone and Text "(see OPF Radio website)". Our system will convert your Text into an email and send it to the DJs in the Studio. This is how you would do it, type: OPF your message then send to 60777. Dont forget to leave a "space" between OPF and YOUR MESSAGE. Back to top |
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| How much do text messages cost? Texting the Studio cost your Standard Network Rates. Depending on whatever you have agreed with your mobile phone service provider. Standard Network Rates: Which is about 10p per text. Contact your service provider and check with them. We are NOT like other radio stations. Our text service is NOT a premium rate and will be part of your normal monthly text allowance with your service provider. Back to top |
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| Why support OPF Radio? Our plan is simple: we create the best station we possibly can, refrain from contaminating it with advertising, and then ask you to pay us what you think it's worth. So far it seems to be working out nicely. We're not likely to get rich this way, but that's not our goal. At OPF Radio we're not just non-commercial. We're anti-commercial. We feel that quality radio programming and advertising just cannot co-exist. We also choose to refrain from forcibly extracting money from you by charging subscription fees. We leave it up to you to decide what our Broadcasting Service and Training Service is worth to you. For more details and Our Philosophy click here Back to top |
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| How do I join the DJ Team? Go to the links page at www.opfradio.com and click PRESENTER (fill in the form/Register as a DJ) then click Submit to the DJ Forum (if you are already a member you will need to logout and register new as a DJ) Log-in to view the DJ Forum You will NOT see the "OPF Radio" DJ Forum immediately. (usually takes about an hour) This is a private forum for DJs only. IT Department will contact you on the DJ Forum with your DJ Details. (log in and check) If everything is correct you will be APPROVED. Back to top |
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| OPF Dating |
| Is everyone a single parent? This is covered in depth in the Clubs "terms of use" section 11 and 14. But you can easily tell if they are a Single Parents by looking at their profile. The profile states number of children just like the club members profile does. Back to top |
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| Is it a different password? The dating section of the Club has its own technical support and servers and Membership to the Club does NOT mean you have joined OPF Dating at the same time. We have kept them seperate because not all single parents wish to start dating again. The choice is yours this way. They are different username/password logins, unless you make them both the same for ease, and have their own PROFILE on site OPF Dating can be accessed by visiting the dating contacts link in the "Nav Bar" on the left of your screen. Back to top |
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| Does the dating section have its own terms of use This is covered in Other Issues below. Yes, it does, and it is ancillary to the Clubs "terms of use". If you dont join "oneparentfamily dating" then you only need to read the Clubs terms of use. Back to top |
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| How private is the dating section? Very private. As stated in the Clubs "terms of use" section 11. The data controller for this information is registered under the UK data protection number PZ7601101. We are regulated under this data protection act. Full details of this and other worries you may have are all set out for you to read. You only need to read the Clubs terms of use. Back to top |
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| How do I get back to the dating section? Easy, just look in the blue navigation bar (on the far left of your screen) for dating contacts or click here. Back to top |
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| How do I contact technical support? When you are logged in to opf dating click "Assistance" in the sub-menu then click "Further Assistance". For quickness this will help you get to the right place click here. Back to top |
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| My problem is I cannot log in? OK - then click here and email tech support with your problem! Back to top |
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| I need other Support Help? For anyother kind of help on the dating section just click here and then click the Assistance you need from the page. Back to top |
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| I cannot enter the code and it is all numbers? OPF Dating Section has its own tech support - you will need to contact this department only (first check that your computer will accept cookies. This is important and could be the reason for your problems. (see accept ALL cookies below) click here and then click the Assistance you need from the page. Back to top |
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| Do I need Cookies enabled? Yes - go to click here and set your browser to accept ALL cookies! This will NOT harm your computer in anyway or spy on you in anyway. Back to top |
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| User Preferences and settings |
| How do I change my settings? All your settings (if you are registered) are stored in the database. To alter them click the Profile link (shown at the top of the page). This will allow you to change all your settings. Some items will revert back to *default. Recheck every box before you SAVE your Profile Page. Back to top |
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| The times are not correct! The times are almost certainly correct; however, what you may be seeing are times displayed in a timezone different from the one you are in. If this is the case, you should change your profile setting for the timezone to match your particular area, e.g. London, Paris, New York, Sydney, etc. Please note that changing the timezone, like most settings, can only be done by registered users. So if you are not registered, this is a good time to do so, if you pardon the pun! Back to top |
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| I changed the timezone and the time is still wrong! If you are sure you have set the timezone correctly and the time is still different, the most likely answer is daylight savings time (or summer time as it is known in the UK and other places). The board is not designed to handle the changeovers between standard and daylight time so during summer months the time may be an hour different from the real local time. Back to top |
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| My language is not in the list! The most likely reasons for this are either the administrator did not install your language or someone has not translated this board into your language. Try asking the board administrator if they can install the language pack you need or if it does not exist, please feel free to create a new translation. More information can be found at the phpBB Group website. Back to top |
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| How do I show an image below my username? There may be two images below a username when viewing posts. The first is an image associated with your rank; generally these take the form of stars or blocks indicating how many posts you have made or your status on the forums. Below this may be a larger image known as an avatar; this is generally unique or personal to each user. It is up to the board administrator to enable avatars and they have a choice over the way in which avatars can be made available. If you are unable to use avatars then this is the decision of the board admin and you should ask them their reasons. (we're sure they'll be good!) Back to top |
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| How do I change my rank? In general you cannot directly change the wording of any rank (ranks appear below your username in topics and on your profile depending on the style used). Most boards use ranks to indicate the number of posts you have made and to identify certain users. For example, moderators and administrators may have a special rank. Please do not abuse the board by posting unnecessarily just to increase your rank -- you will probably find the moderator or administrator will simply lower your post count. Back to top |
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| When I click the email link for a user it asks me to log in. Sorry, but only registered users can send email to people via the built-in email form (if the admin has enabled this feature). This is to prevent malicious use of the email system by anonymous users. Back to top |
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| How do I add an AVATAR to my profile? Go to your profile page (when you are logged in) and look at the bottom of that page. To ADD from the Gallery just select which Avatar you like, or use your own, send to us the direct link of your image, in the subject link of the email put Link to Avatar: Please Note: (make sure the URL is correct). The system will put your uploaded image in the Gallery under Members own artwork, max 6k file which is about 80cm x 80cm. You go to the Gallery and add your avatar as normal. Back to top |
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| Posting Issues |
| How do I post a topic in a forum? Easy -- click the relevant button on either the forum or topic screens. You may need to register before you can post a message. The facilities available to you are listed at the bottom of the forum and topic screens (the You can post new topics, You can vote in polls, etc. list) Back to top |
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| How do I edit or delete a post? Unless you are the board admin or forum moderator you can only edit or delete your own posts. You can edit a post (sometimes for only a limited time after it was made) by clicking the edit button for the relevant post. If someone has already replied to the post, you will find a small piece of text output below the post when you return to the topic that lists the number of times you edited it. This will only appear if no one has replied; it also will not appear if moderators or administrators edit the post (they should leave a message saying what they altered and why). Please note that normal users cannot delete a post once someone has replied. Back to top |
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| How do I add a signature to my post? To add a signature to a post you must first create one; this is done via your profile. Once created you can check the Add Signature box on the posting form to add your signature. You can also add a signature by default to all your posts by checking the appropriate radio box in your profile. You can still prevent a signature being added to individual posts by un-checking the add signature box on the posting form. Back to top |
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| How do I create a poll? Creating a poll is easy -- when you post a new topic (or edit the first post of a topic, if you have permission) you should see a Add Poll form below the main posting box. If you cannot see this then you probably do not have rights to create polls. You should enter a title for the poll and then at least two options -- to set an option type in the poll question and click the Add option button. You can also set a time limit for the poll, 0 being an infinite amount. There will be a limit to the number of options you can list, which is set by the board administrator Back to top |
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| How do I edit or delete a poll? As with posts, polls can only be edited by the original poster, a moderator, or board administrator. To edit a poll, click the first post in the topic, which always has the poll associated with it. If no one has cast a vote then users can delete the poll or edit any poll option. However, if people have already placed votes only moderators or administrators can edit or delete it; this is to prevent people rigging polls by changing options mid-way through a poll Back to top |
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| Why can't I access a forum? Some forums may be limited to certain users or groups. To view, read, post, etc. you may need special authorization which only the forum moderator and board administrator can grant, so you should contact them. Back to top |
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| Why can't I vote in polls? Only registered users can vote in polls so as to prevent spoofing of results. If you have registered and still cannot vote then you probably do not have appropriate access rights. Back to top |
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| Formatting and Topic Types |
| What is BBCode? BBCode is a special implementation of HTML. Whether you can use BBCode is determined by the administrator. You can also disable it on a per post basis from the posting form. BBCode itself is similar in style to HTML: tags are enclosed in square braces [ and ] rather than < and > and it offers greater control over what and how something is displayed. For more information on BBCode see the guide which can be accessed from the posting page. Back to top |
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| Can I use HTML? That depends on whether the administrators allows you to; they have complete control over it. If you are allowed to use it, you will probably find only certain tags work. This is a safety feature to prevent people from abusing the board by using tags which may destroy the layout or cause other problems. If HTML is enabled you can disable it on a per post basis from the posting form. Back to top |
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| What are Smileys? Smileys, or Emoticons, are small graphical images which can be used to express some feeling using a short code, e.g. :) means happy, :( means sad. The full list of emoticons can be seen via the posting form. Try not to overuse smileys, though, as they can quickly render a post unreadable and a moderator may decide to edit them out or remove the post altogether. Back to top |
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| Can I post Images? Images can indeed be shown in your posts. However, there is no facility at present for uploading images directly to this board. Therefore you must link to an image stored on a publicly accessible web server, e.g. http://www.some-unknown-place.net/my-picture.gif. You cannot link to pictures stored on your own PC (unless it is a publicly accessible server) nor to images stored behind authentication mechanisms such as Hotmail or Yahoo mailboxes, password-protected sites, etc. To display the image use either the BBCode [img] tag or appropriate HTML (if allowed). Back to top |
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| What are Announcements? Announcements often contain important information and you should read them as soon as possible. Announcements appear at the top of every page in the forum to which they are posted. Whether or not you can post an announcement depends on the permissions required, which are set by the administrator. Back to top |
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| What are Sticky topics? Sticky topics appear below any announcements in viewforum and only on the first page. They are often quite important so you should read them where possible. As with announcements the board administrator determines what permissions are required to post sticky topics in each forum. Back to top |
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| What are Locked topics? Locked topics are set this way by either the forum moderator or board administrator. You cannot reply to locked topics and any poll contained inside is automatically ended. Topics may be locked for many reasons. Back to top |
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| User Levels and Help Lists |
| What are Administrators? Administrators are people assigned the highest level of control over the entire board. These people can control all facets of board operation which include setting permissions, banning users or creating moderators, etc. They also have full moderator capabilities in all the forums. Back to top |
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| What are Moderators? Moderators are individuals (or groups of individuals) whose job it is to look after the running of the forums from day to day. They have the power to edit or delete posts and lock, unlock, move, delete and split topics in the forum they moderate. Generally moderators are there to prevent people going off-topic or posting abusive or offensive material. Back to top |
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| What are Help Lists? Help Lists are a way in which the Club can group users together, who want to voluntary help the club by giving an hour or two each week of their time. Each Member can belong to several LISTS (this depends on you and how much time you want to give to the Club) and each LIST can be assigned individual access rights. This makes it easy for Administrators to set up several Members as moderators of a forum, or to give them access to a private forum, or other duties like being a DJ or a Freelance Journalist etc. Back to top |
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| How do I join a Help List? To join a helplist and volunteer to help the Club click the Help List link on the page header (dependent on template design) and you can then view all Club Help Lists. Not all lists are open access -- some are closed. If the List is open then you can request to join it by clicking the appropriate button. The help lists moderator will need to approve your request; they may ask why you want to join the list. Please do not pester a lists moderator if they turn your request down -- they will have their reasons. For those of you who wish to join the Committee; The Secretary will contact those who wish to join the Club Committee and will need for this position, your name address and phone number. Back to top |
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| How do I become a helplists Moderator? HelpLists are initially created by the message board administrators who also assigns a board moderator. If you are interested in creating a Help List then your first point of contact should be the administrators, so try dropping them a private message. Back to top |
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| Private Messaging |
| I cannot send private messages! There are three reasons for this; you are not registered and/or not logged on, the board administrator has disabled private messaging for the entire board, or the board administrator has prevented you individually from sending messages. If it is the latter case you should try asking the administrator why. Back to top |
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| I keep getting unwanted private messages! In the future we will be adding an ignore list to the private messaging system. For now, though, if you keep receiving unwanted private messages from someone, inform the board administrator -- they have the power to prevent a user from sending private messages at all. Back to top |
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| I have received a spamming or abusive email from someone on this board! We are sorry to hear that. The email form feature of this board includes safeguards to try to track users who send such posts. You should email the board administrator with a full copy of the email you received and it is very important this include the headers (these list details of the user that sent the email). They can then take action. Back to top |
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| Other Issues |
| I have a question that is not answered here. Then go to the Message Board "category" SUPPORT - "forum" CLUB SITE, and post your question there. A Moderator will answer your post. Back to top |
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| How do I enable Cookies? Easy - Just click here and set your browser to accept ALL cookies! This will NOT harm your computer in anyway or spy on you in anyway. Back to top |
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| Can anyone post on the Sport Topic. Yes and we welcome all Sport input. A Moderator will love to answer your posts. Back to top |
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| I notice a Donate button on the profile page. Yes - we ask for £2 (sterling) donations. Servers Software and Bandwidth on the internet do not come free and as you know we offer a FREE Membership Club with free facilities. We also need sponsors for OPF Radio so if you know of any businesses who would like to sponsor the single parents and pupils radio station please ask them to help. This worthwhile radio project (the first in the world) needs all the help it can get. Back to top |
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| Terms of Use You can find the Club Sites "terms of use" on the home page or on the dating page (in the sub-menu). This explains everything about the club, how its run and the clubs rules and regulations. OPF Dating also has a seperate "terms of use" which complements each other. Back to top |
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| Whom do I contact about abusive and/or legal matters related to this board? You should contact the administrators of this board. If you cannot find who that is, you should first contact one of the forum moderators and ask them who you should in turn contact. If you still get no response you should contact the Secretary of the Club. The 24 hour -Contact Us- link is on the Support Page of the Club Site. Please note that the phpBB Group or the OneParentFamily Group has absolutely no control and cannot in any way be held liable over how, where or by whom this board is used. It is absolutely pointless contacting us in relation to any legal (cease and desist, liable, defamatory comment, etc.) matter not directly related to this Club's website or the discrete software of phpBB itself. The Moderators will whenever possible, delete abusive, legal, hyperlinks, promotions, porn and anything else at their discretion, and the Board Manager or Admin Department will block/ban persistant rule abusers after the first warning. More details are in the "Terms of Use" document on this site. Back to top |
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| Are the ADD-YOUR-LINK sites vetted? NO - Anyone can add their link. So please note that OneParentFamily.com is not responsible for the content of any External Sites and that some material contained in Sites linked from this website may be inappropriate for persons aged under 18. More details are in the "Terms of Use" document (section 7) on this site. Back to top |
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